First: Data We Collect

We may collect different types of data when you use the website, including:

• Personal Data: Such as name, phone number, email address, and any other identifying information entered through the website.

• Medical Data: Data provided by the user when requesting medical services, booking appointments, or seeking consultations, including information necessary to provide the medical service.

• Technical Data: Such as Internet Protocol (IP) address, device and browser type, operating system, and general usage data to improve user experience

Second: How We Use the Data

• Providing medical services and improving their quality and user experience.

• Communicating with users regarding appointments, bookings, or service-related inquiries.

• Complying with regulatory and legal requirements applicable in the Kingdom of Saudi Arabia.

• Improving website performance and developing technical features and services.

Third: Data Protection and Information Security

• We apply appropriate technical, administrative, and security measures to protect user data from unauthorized access, unlawful modification or disclosure, misuse, or loss. Data is handled in accordance with best practices in the field of data protection.

Fourth: Data Sharing

User data is not shared except when necessary and in the following cases:

• When required by law or by official competent authorities.

• With authorized medical entities or service providers for the purpose of delivering the requested medical service.

Fifth: User Rights

• Request access to their personal data.

• Request correction or updating of their data.

• Request deletion of their data, unless there is a legal or medical requirement to retain it.