First: Data We Collect
We may collect different types of data when you use the website, including:
Personal Data: Such as name, phone number, email address, and any other identifying information entered through the website.
Medical Data: Data provided by the user when requesting medical services, booking appointments, or seeking consultations, including information necessary to provide the medical service.
Technical Data: Such as Internet Protocol (IP) address, device and browser type, operating system, and general usage data to improve user experience
Second: How We Use the Data
We use the data we collect for the following purposes:
Providing medical services and improving their quality and user experience.
Communicating with users regarding appointments, bookings, or service-related inquiries.
Complying with regulatory and legal requirements applicable in the Kingdom of Saudi Arabia.
Improving website performance and developing technical features and services.
Third: Data Protection and Information Security
We apply appropriate technical, administrative, and security measures to protect user data from:
Unauthorized access
Unlawful modification or disclosure
Misuse or loss
Data is handled in accordance with recognized best practices in the field of data protection.
Fourth: Data Sharing
User data is not shared except when necessary and in the following cases:
When required by law or by official competent authorities.
With authorized medical entities or service providers for the purpose of delivering the requested medical service.
Fifth: User Rights
In accordance with applicable regulations, the user has the right to:
Request access to their personal data.
Request correction or updating of their data.
Request deletion of their data, unless there is a legal or medical requirement to retain it.